What is iStay®
iStay® is a Hotel service platform to cover from IoT based RMS to AI based concierge service & AI Speaker.It is similar to Logo Block to be very flexible and scalable, which can be customized “Easy and Simple” as Hotel customer request.
What can you do by iStay®
From check-in to check-out, iStay will be always with you whenever you want staying in hotel.
iStay® is so flexible and scalable as to cover room experience to amenity concierge service with any type of interface including AI Speaker.
Visible Management by iStay®
iStay® can support the best experience of guest as well as visible management of hotelier
Real-time room status monitoring
Check in & out
Key in & out
Do not disturb
Make up room
Real-time guest order management
Real time order tracking
Change order status (ready / progress / completed)
export to Excel
Automatic translation chatting
Between guest & hotelier
+ 100 languages
Web Push technology basis
New In-Stay experience with simple & intuitive UX
How it works
iStay® is a hotel service S/W Platform to sophisticate RMS with IoT and PMS connected to cloud platform.
iStay® can be easily connected and integrated to other cloud service platform like Google, Alexa, and so on.
Key Value of iStay®
The Process of iStay® usage can be from small start or access like Amazon one-click shopping. One click is enough to access to iStay® using QR code of e-paper and SMS. iStay® is web, NOT mobile App. NO download, NO register, NO login
Send SMS URL to access iStay® from Front Desk
In-Stay mobile IoT UX
Simple & Easy UI to enjoy Room-Stay Experience with IoT and AI technology.
In-Stay mobile IoT UX
Guest can manipulate TV channel without TV remo-con and control Room temperature in any place. TV menu is shown adaptively depending on languages. For English user, top menu of TV will be shown English based channel like CNN, ABC, Fox and HBO.
Concierge & House keeping
Digital House keeping and concierge service in your hand. Guests do click to get any service without call.
Real time translation chatting
No Language Barrier with iStay makes Foreign Guests impressed and delighted. Guest can use native language to get service, and Hotelier can deliver service with Guest language, which can be made by Auto-translation for concierge service. This service is supported up to over 100 languages
Alexa for Hospitality
Alexa for Hospitality integrates seamlessly with your existing amenities and services, to become your guests’ virtual concierge. Alexa simplifies tasks for guests like playing music, ordering towels, controlling in-room temperature or lighting, finding local restaurants and attractions, calling, and even checking out. Alexa makes delivering a great customer experience simple. Just ask
Alexa AI Speaker solution
Anything or any service can start from AI Speaker likely home, which can make real- time service without intolerable waiting. iStay supports from Alexa, Google to any brand AI speaker like hotel brand AI Speaker.
References (iStay® / iLighting®)